Insights

Thoughts on systems, leadership, and the visibility problem.

November 2025

Why most "digital transformation" fails (and what to do instead)

Most transformations fail because they try to optimize the org chart instead of the actual work. You need to map reality first.

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Coming Soon

The Dashboard Trap

Why your expensive dashboards are collecting dust, and how to build metrics that actually drive decisions.

Coming Soon

Escaping Spreadsheet Hell

Practical steps to move from tribal knowledge and manual glue to observable systems.