Insights
Thoughts on systems, leadership, and the visibility problem.
November 2025
Why most "digital transformation" fails (and what to do instead)
Most transformations fail because they try to optimize the org chart instead of the actual work. You need to map reality first.
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The Dashboard Trap
Why your expensive dashboards are collecting dust, and how to build metrics that actually drive decisions.
Coming Soon
Escaping Spreadsheet Hell
Practical steps to move from tribal knowledge and manual glue to observable systems.